Got a Vodafone GSM SIM card you’re having trouble activating? Are you itching to start your Internet access through a Dongle/USB Modem? Have you run into a problem or two on the way? Look no further! This article takes you through a series of proven streamlined steps to get your card ready for use through activation (getting your card functional) and verification (getting your number recognized by Vodafone). There’s also a section for updating a newly-activated 2G SIM card with 3G speed. What are you waiting for? It’s as easy as 1, 2, 3, so read on to get started!
What You Will Need
You will require a couple of things to make sure the activation and verification process go as smoothly as possible. Have these on hand when you call the numbers listed under the next section. These will save you both time and money (if you’re calling 111 customer support, which charges you 50p every three minutes). Also make sure you’re organized during the entire process. It’s not listed because it’s not a concrete item, but it always helps in these scenarios.
- Your Vodafone GSM SIM Card, of course!
- Proximity to a Vodafone store
- Documents with name and address for verification
- Writing utensil and notepad to have on hand for phone conversations
You probably don’t need to return to the Vodafone store to activate and verify your GSM SIM card, but if you run into problems, it’s always good to have a place to go to where you can talk to someone face to face—and where a customer service representative can actually look at your product to determine what is or isn’t wrong with it. Having identification documents on hand will help expedite the verification process. Have them in front of you when you call to verify—more on that will come when you get to Step 2. It may seem silly to list a pen/pencil and notepad as “necessary,” but you should have a record of the conversations you have with customer service representatives in case problems arise later—if you have notes to work from, you will have a better idea of what to do. Now you’re almost ready to start activating and verifying your Vodafone GSM SIM card. For the meanwhile, just sit tight and take note of the numbers in the following sections before you begin.
For an easy, successful activation process, take note of these numbers. (They’ll also be noted in the series of steps.) Also consider getting the Vodafone App to further manage your account, if you don’t already have it. Be sure to keep all of the numbers straight! Calling the right one the first time saves you time and transfers.
- 117 (instant verification)
- 111 (customer care)
- 198 (customer complaints)
- *111# (account balance information)
Follow the instructions below to know when you need to call each of these numbers. There won’t be any surprises (more numbers to call), so set those migraine meds down and prepare for a stress-free, accurate procedure for activating and verifying your Vodafone GSM Card.
1. Wait up to 72 Hours for Card to Get Signal
It may take a few days for you to get signal on your card. If it takes longer than 72 hours, you may need to return to the Vodafone store to see what’s going on. Chances are, though, you’ll have signal within three days, at which point you can proceed to the next step.
2. Call 117 for Instant Verification
Once your card has signal, you can call number 117 for a verification request call. You’ll soon be transferred to a customer care executive, who will ask for your name and address. He might also provide additional information, such as the numbers mentioned above. At this point, you can call 111 for customer support or offers (please note that it costs 50p every 3 minutes), 198 for customer complaints (a toll-free number), and *111# to check credit balance. You will also need to wait for at least one hour to add more balance to your SIM card, since it takes up to an hour to activate it.
Always call *111# after adding balance credit to make sure it was added—chances are, it was. At this point, your Vodafone GSM SIM card should be ready for use. Start calling your friends and family. Be sure to keep checking your balance to make sure you don’t run out of credit and add funds accordingly. Keep your notes and phone numbers on file in case you have problems with the Vodafone GSM SIM card later on.
3G in Vodafone 2G: Instant Activation
After activating and verifying your card, you may want to tweak a few things. If you have a 2G card but you want faster service, there is a way to equip your card with 2G speed. If this is something you’re interested in, please read on—this section will tell you how to upgrade your card. Follow these steps to get faster service in no time at all.
- Make sure your card is activated and verified.
- Change Network Mode settings to Automatic. This will let it change from 2G to 3G or vice versa depending on which network is available to you.
- Send a message activation from your SIM card: ACT 3G to 111 or ACT 3G to 144.
- If this last step doesn’t work, send 3G [mobile number] to 111.
- You should soon receive two messages, one confirming your request and the other telling you that the company will activate 3G services on your phone in the next 24 hours.
- Now wait—you may only be waiting for 10 minutes before your request is accepted!
- Switch off your phone with SIM card for 5 minutes.
- Restart your phone and start data connection. 3G connections should be working in your phone.
Thank you for reading this article about activating and verifying your Vodafone GSM SIM card! If you have any questions or problems, please leave a comment below.