Windows is, for the most part, a great operating system. It’s very user friendly with a low learning curve and adept for just about all of your needs—gaming, graphic design, you name it. They’re also inexpensive and very hardy, withstanding heavy use and a good amount of damage. All that said, Windows is not without its problems. This article addresses one of them—the common and much-dreaded Ntkrnlmp.exe Error Code. Read on to learn what this is and how to fix it when you encounter it In Windows 7 or 8.
Ntkrnlmp.exe Error Code: What It Is
Usually, the Ntkrnlmp.exe Error Code will look something like this:
“Ntkrnlmp.exe could not be loaded. The error code is 7”
This can occur with Blue Screen of Death (BSOD), which occurs when your Windows computer system crashes. So if you get the blue screen, it could very well be an Ntkrnlmp.exe Error. But instead of freaking out about it, check out the following 4 methods and see if they fix your problem. If your computer starts up again, chances are you were up against an Ntkrnlmp.exe Error Code and was able to solve it. Congratulations. If not, check the Internet for other BSOD solutions or take your computer to a Windows Computer Store to get an expert’s opinion.
Some specific reasons you might get the Ntkrnlmp.exe Error Code are:
Problems with computer hardware
Something wrong with your Random Access Memory (RAM)
Something wrong with Basic Input Output System (BIOS) configuration
Error in Windows Registry
Drivers out of date
Virus on your computer
So with that in mind, read on: the 4 methods outlined in this article cater specifically to these problems. Hopefully you’ll be swapping a blue screen for a working screen in little to no time at all. And if none of the 4 methods works for you, fear not: there are two additional sections on using Microsoft Fix It and/or RegCure to fix an Ntkrnlmp.exe Error Code.
Method 1: Virus Scan (Which You Should Probably Do Anyway)
This can solve a multitude of problems. If you’re not doing regular virus scans on your computer, start doing that now. Viruses (or vira, if you want to use the original Latin plural) are known to wreak all sorts of havoc, from making your computer run slowly to forcing it to stop working completely. Both those things can be a bummer, so get proactive and fend off the possibility of viruses. The great thing about this method is that it can help you out a lot, and there’s absolutely no downside to doing it. (Not that there’s a downside to any of these methods, but a couple of them can get involved and/or time-consuming.) Find an antivirus program online to download—many are free—to get started. You also need to make sure your antivirus program is up to date for maximum effect.
If a virus scan doesn’t solve your problem, move on to:
Method 2: Update Drivers
Your drivers keep your operating system simpatico with the hardware on your computer. So it logically follows that if your drivers are compromised, your computer is going to have difficulties running—sometimes resulting in, surprise, an Ntprnlmp.exe Error Code. Old and damaged drivers commonly cause this problem. If running a virus scan didn’t work for you in the previous step, now is the time to step up your game by updating your drivers. (Don’t worry. It isn’t difficult.) To do this, read the steps below:
Go to Start menu, then Control Panel. From there, click Hardware and Sound. Then find Devices and Printers and click Device Manager. Find Disk drives and click the side arrow to reveal your device driver. Right click and then click the option at the top of the menu, “Update Driver Software.” If you have an administrator password, you will need to type it in at this point.
No dice? Try the next method:
Method 3: Switch Up Your BIOS Settings or Replace Bad RAM
This one is actually a two-part solution, since BIOS and RAM are somewhat related. BIOS powers up your hardware when you start your computer. (Think bio, the Greek root meaning life, since BIOS essentially brings your computer to life.) RAM lets you load computer programs and run them quickly using exactly what it sounds like, random memory. (If your programs aren’t running quickly, that could indicate your computer being low on RAM.) Both need to be in tip-top shape for your computer to run well. So if neither of the above methods has worked to rid you of the Ntkrnlmp.exe Error Code, then switching your BIOS to default settings or fixing bad RAM might help.
To change BIOS to default, first turn off your computer. After booting it up again, go to BIOS setup at the bottom of the startup page and save it to default BIOS Settings. (Make sure you click “Save” after selecting it!) Make sure you know what settings you are changing from.
If you are already running default BIOS Settings, take a look at your RAM. Programs like Memtest86+ help test for bad RAM. Run that or a similar program to check. If you do have bad RAM, you’ll have to return it to the store or manufacturer—just make sure you know which RAM stick isn’t working before you do so.
Still getting the error message? Then keep going:
Method 4: Fix Windows Registry
Repairing Windows Registry is necessary if none of the above steps has worked for you. Windows Registry has all your operation system’s configuration settings and options—and if you get problems in the Registry, you’ve got problems running your computer. You can fix Windows Registry with either Microsoft Fix It or RegCure. Download one of these programs and keep reading to hopefully solve your Ntkrnlmp.exe Error Code once and for all.
To use Microsoft Fix it, find and click Fix Security, Privacy, or User Accounts. Then click the following: “Automatically fix Windows Security settings to keep your PC safe.”
To use RegCure, open and click Scan. This will automatically fix your Windows Registry.